Emotions and Moods: How Do You Feel? (5:13 mins)
Dr. Ratliffe reacts calmly and empathetically to Mr. Mitchell’s agitation at being kept waiting. This is an example of _______.
a positivity offset
After her confrontation with Cassandra, Dr. Ratliffe tells herself that she will not let it ruin her day. This is an example of which strategy for emotion regulation?