Instructions: Using Stories to Build Relationships

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Write a 2-3 page professional paper that analyzes the tools leaders can use to build trust and relationships, explains how leaders use storytelling to build trust and relationships, and describes the kind of story you would tell as the new leader of a team. Craft the story you will tell and either write it (2-3 pages) or record it (up to 5 minutes).

Introduction

This portfolio work project will give you practice with professional writing expectations, as well as motivating and persuading others by telling a story.

Scenario

You have learned about the tools that leaders have available to them to use as a way to engage and motivate others and to build trust and collaborative relationships. Storytelling is one of the tools.

Your Role

You have just been assigned to lead a team that has an established history with your organization. Due to some serious issues in the past, you are concerned about building relationships with the team members and creating a working environment of mutual trust and collaboration.

Requirements

There are two distinct parts to this assessment and two options for the situation. You will choose Option A or Option B, and then do both Part 1 and Part 2 for whichever option you chose. Please read all of the instructions and requirements carefully.

Choose either Option A (your own organization) or Option B (BP or Challenger case study):

Option A: Your Own Story

For this option, choose a real situation from your own work experience where a team of people needed to work together in order to get something done. For whatever reason, the group failed to succeed. Now that you will be working as the new leader of the team, you would like to take steps to prevent the same thing from happening again.

Option B: Case Study

For this option, use one of the cases below:

The Gulf oil spill article asserts that there were some at BP who knew in advance that there was a problem that could lead to a disaster. NASA engineers also knew there was a problem that could cause a disaster. As the new team leader for one of these groups, you want to take steps to build trust among the members of the team and develop relationships that will result in better collaboration and engagement.

For whichever option you chose (your own company or BP/NASA case study) do both Part 1 and Part 2, as follow:

Part 1: Describing the Value of a Story

To meet the requirements of this portion of the assessment, write a professional paper that analyzes the tools leaders can use to build trust and collaboration and explains why you believe storytelling is the best tool for you to use to lead your team. In your paper, complete the following:

  • Analyze the tools leaders can use to build trust and relationships, foster collaboration, and help employees feel engaged with their work.
    • Identify the specific tools.
    • Explain how each tool can be used.
    • Explain the benefits of each tool.
  • Explain ways in which leaders use storytelling to build trust and relationships.
    • Provide some examples of times when using storytelling would be effective.
  • Describe the kind of story you will tell to your new team. Why will you tell this story? What benefits do you think will come as a result of telling this story?
Part 2: Telling a Good Business Story

For the second part of this assessment, based on the option you chose, craft the story you will tell your new team about the past situation.

Craft a story that:

  • Describes the past situation and what went wrong. Where did the breakdown in trust happen?
  • Discusses what you have learned from that situation about trust, relationships, communication, collaboration, and any other aspects.
  • Describes your plan for building trust among the team members.
  • Is well organized and appropriate for your intended audience.

You may either write your story or create a video or audio recording of it using Capella-supported Kaltura Media. When using Kaltura for your recording, you may record a video or use audio only if you do not have a camera on your computer. Refer to the MBA Program Resources for the Using Kaltura tutorial to prepare for this option.

Deliverable Format

Part 1:

  • Professional paper of 2–3 pages.
  • Include supporting resources.

Part 2:

  • If you chose to record your story using Kaltura, it should not exceed 5 minutes.
  • If you choose to write your story, it should be 2–3 pages, single spaced.
Related company standards
  • Part 1 of this assessment is a professional document and should therefore follow the corresponding professional document guidelines in the MBA Academic and Professional Document Guidelines (located in the MBA Program Resources), including single-spaced paragraphs.
  • In addition, include:
    • Title page.
    • References page.
    • APA-formatted references are required. If you choose to submit your story in Part 2 as an audio or video file, ensure that any sources used are also used and cited in Part 1.
  • Use supporting references from at least three sources.
Criteria Non-performance Basic Proficient Distinguished
Analyze the tools leaders can use to build trust and relationships, foster collaboration, and help employees feel engaged with their work. Does not analyze the tools leaders can use to build trust and relationships, foster collaboration, and help employees feel engaged with their work. Analyzes the tools leaders can use to build trust and relationships, foster collaboration, and help employees feel engaged with their work, but the analysis is incomplete. Analyzes the tools leaders can use to build trust and relationships, foster collaboration, and help employees feel engaged with their work. Evaluates the tools leaders can use to build trust and relationships, foster collaboration, and help employees feel engaged with their work.
Explain ways in which leaders use storytelling to build trust and relationships. Does not explain ways in which leaders use storytelling to build trust and relationships. Identifies situations when storytelling might be useful. Explains ways in which leaders use storytelling to build trust and relationships. Explains ways in which leaders use storytelling to build trust and relationship and provides specific examples and supporting evidence.
Apply storytelling skills to a workplace situation where trust and collaboration are essential. Does not apply storytelling skills to a workplace situation where trust and collaboration are essential. Applies storytelling skills to a workplace situation where trust and collaboration are essential, but the story is not well-organized or is not appropriate for the intended audience. Applies storytelling skills to a workplace situation where trust and collaboration are essential. Applies storytelling skills to a workplace situation where trust and collaboration are essential with a well-organized narrative that is appropriate in tone and length.
Correctly format citations and references using current APA style. Does not correctly format citations and references using current APA style. Uses current APA to format citations and references but with numerous errors. Correctly formats citations and references using current APA style with few errors. Correctly formats citations and references using current APA style with no errors.
Write content clearly and logically with correct use of grammar, punctuation, and mechanics. Does not write content clearly, logically, or with correct use of grammar, punctuation, and mechanics. Writes with errors in clarity, logic, grammar, punctuation, and/or mechanics. Writes content clearly and logically with correct use of grammar, punctuation, and mechanics. Writes clearly and logically with correct use of spelling, grammar, punctuation, and mechanics; uses relevant evidence to support a central idea.

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