lean operating systems
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- From the first e-Activity, examine at least three different types of waste that can be found in an organization of your choice. Suggest the lean strategies to confront them.
- From the second e-Activity, compare and contrast the lean service system found with Southwest Airlines to a full-service airline such as United Airlines, British Airways, and other large carriers in terms of cabin service, boarding process, baggage handling, and service encounters.
- Recommend ways for the airline carriers to improve their lean operation system in terms of speed and quality while reducing waste and costs. Explain your rational
E Activty 1
E-Activity 2 :
- Use the Internet to research airline companies including Southwest Airlines and some full-service airlines such as United Airlines and British Airways. Take a note on their lean service systems. Be prepared to discuss.
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