Operation management (2 parts)

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Please read 2 articles below carefully and answer 2 parts

Part I. Homework on the publication titled, “From a Black Hole to a Hole-in-One.”

Read the article, write a review (250-300 words), and copy and answer the following questions in 30-50 words each:

1. What is the purpose of this paper?
2. Why focus on Golf?
3. What is Balanced Scorecard?
4. How is the APC model different from the Balanced Scorecard?
5. What did you learn from Table 1 and Figures 1, 2 and 3?
6. What is the basic data needed to implement the APC model?
7. Describe the steps involved after entering the basic data.
8. Explain Figures 4, 5 and 6. Are these figures necessary? What is their importance?
9. Explain Figures 7 and 8.
10. Describe the SWOT analysis used in this case. Is it necessary? Describe the strategies developed.
11. Why was the model implemented with yearly data rather than monthly or quarterly data? How much data do you need to implement this model?
12. Can this model be implemented in a local organization? If so, list them. What are the pros and cons of implementing it?

Part II. Homework on the publication titled, ” Applying the Balanced Scorecard to Small Companies
Read the article, and write a detailed review (450-600 words).No questions to answer.

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