A simple model of relationships between four variables in the context of customers of web-based…

A simple model of relationships between four variables in the context of customers of web-based product providers (e-tailors) is given below. The variables are: E-tail repurchase intention, Service quality, Community network involvement (web-based) and Product consumption satisfaction. The variable Community network involvement is a dummy variable with the value 0 if the customer has been inactive on the online network, and value 1 if the customer has been an active online network user (communicating both with representatives of the firm and other customers).